TERMS & CONDITIONS

General information

Green Yogi Traveler is a brand operated by the travel agency Eko Explorations d.o.o., Petrinjska 51, 10000 Zagreb, Croatia, OIB (VAT number) 17409590612, ID-kod HR-AB-01-081064291

We value your privacy and handle your personal information with care. When you contact us through our website or participate in our programs, we collect and securely store your data, which may include:

Name and contact information
Email address
Program participation details
Communication preferences

How We Use Your Information:

To respond to your inquiries
To send newsletters and updates about our programs (you can opt out at any time)
To share relevant information about retreats and wellness activities
To improve our services and user experience

Your data is stored securely and is never shared with third parties. By providing your information, you consent to receive occasional communications from us. You can opt out of these communications at any time.

Applications and payments

Individual customers can apply for retreats and workshops on line through booking form, email or telephone reservations. During the application process for multiday retreats customer pays 30% of the total price while 70% has to be paid 30 days before the foreseen tour date at the latest. Exceptionally the percentage of the total price and deadline can be different in cases when special payment conditions are being stressed.

Special payment conditions apply for yoga teachers that hire Eko Explorations d.o.o. to organize the retreat for their students.

Price

The price of each retreat or workshop is listed on this website and includes everything that is being stated in the tour description.

Organizers right on cancellation

Eko Explorations has the right to cancel the package in part or completely, should extraordinary circumstances occur before or during its course and if such circumstances could not have been avoided or mitigated and which, had they occurred at the time of the package advertisement and sale, would have been a justifiable reason not to advertise or sell the package in the first place. Eko Explorations is entitled to cancel the package if the minimum number of passengers, which is explicitly stated for a particular type of package, cannot be met.
In case of complete package cancellation prior to beginning of journey, Eko Explorations will not be obliged to indemnify the traveler but to refund the received amount of deposit.
Should the package be cancelled in its course for the above stated reasons, Eko Explorations is obliged to refund the amount of money paid for services not rendered.

Traveler cancellation: Multiday retreats

Unless stated otherwise, this is the general cancellation policy:

Should the traveler opt out of a multiday journey, Eko Explorations will apply the following scale to calculate the costs of cancellation:

• up to 30 days prior to departure Eko Explorations will retain 30% of the package price, or minimum 20 Euro
• from 29 to 15 days prior to departure Eko Explorations will retain 50% of the package price
• from 14 to 8 days prior

Please have in mind that we deduct bank fees from the total refund amount.

Client/guest insurance

All guests are insured from personal injuries that may occur during local transfers or during the time when he/she participates in organized open air activities.

Bank payments

Unless stated otherwise, we will direct you to this account for bank payments:

Account holder: Eko Explorations d.o.o.

Address: Petrinjska 51, 10000 Zagreb, Croatia

IBAN: HR34 2484008 1135064637

SWIFT code (BIC): RZBHHR2X

Bank name & address: Raiffeisenbank Austria d.d., Magazinska cesta 69, 10000 Zagreb, Croatia

ID kod HR-AB-01-081064291

For more detailed General Terms & Conditions, as well as our GDPR Stetement, please read the following documents:

General Terms & Conditions

CLICK FOR CROATIAN VERSION

GDPR Statement